Cost and coverage
Delivery is free island-wide in Singapore, with no minimum order.
One exception: a S$10 surcharge applies to Sentosa, Jurong Island, and other restricted or offshore areas, because of the access permits and additional travel involved. We will tell you before you pay if it applies to your address.
We deliver within Singapore only and do not ship overseas.
How quickly
In-stock items are usually delivered within 24 to 48 hours of your order being confirmed. We will contact you on WhatsApp to agree a delivery slot.
Made-to-order items are built to your specification and take longer. Current lead times are: Adjustable Mattress & Frame 5 to 6 weeks, Porsse Executive Boss Chair 3 to 4 weeks, and Leather Sofa about 4 weeks. We confirm the expected date when you order.
What arrives
Mattresses are delivered boxed and roll-packed, which makes them compact enough to carry through doorways, lifts and stairwells. Unroll the mattress on its base, remove the plastic, and let it expand. Most mattresses take shape within a few hours and are ready to sleep on the same day.
Please make sure there is clear access and that someone aged 18 or over is present to receive the order.
Old mattress disposal
We can take your old mattress away for S$30, added at checkout or arranged over WhatsApp. Tell us when you order rather than on the day, so the crew arrives with room on the vehicle.
Please have the old mattress stripped of bedding and accessible. We are not able to remove bed frames, divans or other furniture under this service.
Missed deliveries and changes
If you need to change a delivery slot, message us on WhatsApp as early as you can and we will rearrange at no charge.
If nobody is at the address for an agreed delivery, we will contact you to rebook. A S$30 charge applies to the repeat delivery, since the vehicle and crew have already made the trip. Rescheduling in advance is always free — just message us.
Problems on delivery
Check your order when it arrives. If anything is damaged or incorrect, tell us within 48 hours on WhatsApp at +65 8904 6550 with a photograph, and we will collect and replace it at no cost. See our Refund & Return Policy for the full detail.